OUR SERVICES / 01

Crew Services – Comprehensive Support from Start to Finish

Individual passenger transport solutions for shipping companies, ship agents and the maritime industry.

CREW SERVICES

Crew Services – Comprehensive support from start to finish

Reliable. Personal. Globally connected.

A smooth crew change requires experience, flexibility and precise coordination. EIBU is your reliable partner for professional crew services and maritime support in Hamburg.

With six decades of experience caring for seafarers, we help ensure that crew changes run efficiently, safely and on schedule. From arrival at the airport to the transfer on board – and, of course, the return journey – we take care of all organisational arrangements.

01

Crew Change – Professional crew changes

Whether joining or leaving a vessel, we coordinate all the necessary steps for a smooth crew change.

Before crew members arrive, we make the required preparations and coordinate procedures with everyone involved. Our experienced team personally assists officers and crew members, helping to minimise waiting times.

Our goal: safe, fast and straightforward crew changes – around the clock.

02

Seamen’s Car Service – Flexible and reliable transfers

With our own vehicle fleet, we provide individual transfer solutions for seafarers, officers and maritime business partners.

Whether airport transfers, journeys to the vessel, hotel transfers or individual transport requirements in the Hamburg area, we get your crew members to their destination safely, comfortably and on time.

Our flexibility also allows us to reliably coordinate transport requests at short notice.

03

Handling & Formalities – We take care of the details

International crew changes often involve extensive administrative requirements. Drawing on our many years of experience, we support shipping companies, crewing agencies and seafarers with the organisation and processing of all necessary formalities.

Our services include:

  • Coordination with the Federal Police, airlines, local handling agents and international crewing agencies
  • Assistance with visa matters in cooperation with the relevant authorities and consulates
  • Support with applications for seafarer documents, including German seaman's books, where required and possible
  • Coordination of other official and organisational matters relating to joining and leaving vessels

We handle the organisation so you can focus on your core business.

04

Health & Care Service – Personal support when needed

The health and wellbeing of your crew members are very important to us.

When seafarers need medical assistance, we help arrange suitable medical facilities quickly and easily. Thanks to our experience and local contacts, we assist with arranging medical and dental appointments as well as necessary hospital visits.

05

VIP Shuttle – Exclusive transfers

For executives, business guests and maritime partners, EIBU offers individually arranged VIP shuttle services in Hamburg and the surrounding area.

Whether an airport pickup, a transfer to a business meeting, a hotel or a vessel: we coordinate your journey discreetly, comfortably and reliably, tailored to your schedule and individual requirements.

Personal coordination, flexible planning and punctual transfers – request your VIP shuttle directly.

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PERSONAL CONTACT

Tell us what you need.

From Hamburg to northern German ports: we discuss the details of your request directly with you.

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